MTN Prepaid Device Value Adds Terms and Conditions

Please note that as of 02 November 2020 the provisions of clause 1.1,1.2,1.4,1.5,2.1,2.2 and 2.3 have been amended.

NOTE:

A. The following Terms and Conditions contain assumptions of risk and/or liability by Customers and limit and exclude liabilities, obligations and legal responsibilities which Mobile Telephone Networks Proprietary Limited (“MTN”) will have towards Customers and other persons.

B. These Terms and Conditions also limit and exclude Customers rights and remedies against MTN and place various risks, liabilities, obligations and legal responsibilities on the Customer.

C. These Terms and Conditions may result in Customers being responsible for paying additional costs and amounts and MTN may also have claims and other rights against the Customer.

D. To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (the “Consumer Protection Act”), no provision of the Terms are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.

E. The Customer must read these Terms and Conditions. The use of this product/service will constitute as agreement to comply with these Terms and Conditions.

F. Please pay special attention to all the clauses. Please note that these Terms and Conditions must be read together with the standard MTN Internet product and service Terms and Conditions.

Terms and conditions:

  1. Introduction
    1.1 MTN new PayAsYouGo customers who purchase a new 3G, 4G/LTE device on a ‘new’ MTN SIM and load cumulative data bundles, will unlock Free Data and Social Bundles.
    1.2 The MTN 3G, 4G/LTE Device Promotion is available from 5th October 2020 to 31 December 2020 or until discontinued or amended by MTN.
    1.3 MTN may, in its sole and absolute discretion, amend or withdraw this promotion with notice. Customers must visit www.mtn.co.za regularly for notices, updates and/or changes to services.
    1.4 Customers who purchase 3G devices and spend R15 (Fifteen Rand) on any data bundle (can be cumulative) every month will receive FREE additional Data and Social Bundles as per promotional period, validity and device prices below:
    1.4.1 3G Value Add:
    1.4.1.1 500MB YouTube x 3 months;
    1.4.1.2 500MB Data x 3 months; and
    1.4.1.3 7 days/weekly validity.
    1.5 Customers who purchase 4G/LTE devices and spend R25 (Twenty-Five Rand) on any data bundle (can be cumulative) every month will receive FREE additional Data and Social Bundles as per promotional period, validity and device prices below:
    1.5.1 4G/LTE: below R1999
    1.5.1.1 1GB YouTube x 3 months;
    1.5.1.2 1GB Data x 12 months; and
    1.5.1.3 7 days/weekly validity.
    1.5.2 4G/LTE: Above R2000
    1.5.2.1 1GB YouTube x 6 months;
    1.5.2.2 1GB Data x 12 months; and
    1.5.2.3 7 days/weekly validity.
    1.6 The Customers must successfully activate the new cell phone number, in terms of the Regulation of Interception of Communications and Provision of Communication-related Information Act 70 of 2002 as amended and any regulations thereto (“RICA”). RICA may be done at any selected MTN Stores or Retailers.
  2. MTN 3G Device Promotion Terms and Conditions
    2.1 Please refer to the table below for a list of 3G Devices and Data allocation:

     

    Qualifying Device 500MB of YouTube bundle (Valid 7 Days) 500MB of Anytime data (Valid 7 Days) Validity 
    Hisense U965 2020 Dual SIM
    Mobicel Blink
    Mobicel Fame
    Tecno A52S Lite
    Tecno AC32
    500MB You Tube x 3 months 500MB X3 months 7 days/ weekly validity

    2.2 Please refer to the table below for a list of 4G/LTE Devices below R1 999 and Data allocation:

    Qualifying Device YouTube bundle (Valid 7 Days) 1GB of Anytime data (Valid 7 Days) Validity
    Hisense Infinity E30 Lite
    Hisense Infinity E40 Lite
    Huawei Y5 Lite
    Huawei Y5P
    Mobicel R8
    Mobicel Trendy 2 LTE
    Nokia 1 Plus
    Nokia 2.1
    Nokia 3
    Nokia C2
    Samsung Galaxy A01
    1GB X3 months 1GB X12 months 7 days/ weekly validity

    2.3 Please refer to the table below for a list of 4G/LTE Devices above R2 000 and Data allocation:

    Qualifying Devices YouTube bundle (Valid 7 Days) 1GB of Anytime data (Valid 7 Days) Validity
    Hisense Infinity E40
    Huawei MatePad T
    Huawei Y5 2019
    Huawei Y6 2019
    Huawei Y6s
    Dual SIM
    Huawei Y6P
    Huawei Y7 2019
    Huawei Y7P
    Nokia 2.3
    Nokia 3.2
    Nokia 5.1 Plus
    Samsung A11
    Samsung Galaxy A21
    Samsung Galaxy A21s
    Samsung Galaxy A31
    Samsung Galaxy A10s
    Samsung Galaxy A20
    Samsung Galaxy A30
    Samsung Galaxy A30s
    1GB X6 months 1GB X12 months 7 days/ weekly validity

    2.4 This Offering is subject to the Terms and Conditions of the Customer’s individual price plan.
    2.5 The customer can only receive the offer once per phone number (new MTN PayAsYouGo SIM).
    2.6 The FREE promo inclusive data value will always deplete 1st before any purchased inclusive data value. Once the FREE inclusive data value has been depleted, customers will be charged an Out of Bundle Rate (Base Priceplan Data Rate) from their Airtime or it will deplete their data bundle (if one is loaded).
    2.7 The provisioning of the FREE inclusive data value will take up to 24 hours to be activated.
    2.8 Customers will only receive the device value add and not the SIM value adds.
    2.9 Customers who purchase a Bundle Bonanza SIM card with the promotion will get the SIM benefit because a customer is eligible to get one value add.

  3. Terms of Use
    MTN reserves the right, in its sole and absolute discretion, to terminate or suspend the customers from using this product or the network services where MTN suspects abuse of its network, the service, any of its services, fraud, criminal activity or where the customer’s use of the service is placing an unreasonable constraint on the MTN network which may impact the experience of other MTN Customers.