MTN Locked Device Promotion Terms and Conditions

Please note that as of 02 November 2020 the provisions of clause 1.1 , 1.2 , 2.1 and 2.2.3 have been amended.

NOTE:

A. The following Terms and Conditions contain assumptions of risk and/or liability by Customers and limit and exclude liabilities, obligations and legal responsibilities which Mobile Telephone Networks Proprietary Limited (“MTN”) will have towards Customers and other persons.

B. These Terms and Conditions also limit and exclude Customers rights and remedies against MTN and place various risks, liabilities, obligations and legal responsibilities on the Customer.

C. These Terms and Conditions may result in Customers being responsible for paying additional costs and amounts and MTN may also have claims and other rights against the Customer.

D. To the extent that the Terms and Conditions or any goods or services provided under the Terms and Conditions are governed by the Consumer Protection Act, 2008 (the “Consumer Protection Act”), no provision of the Terms are intended to contravene the applicable provisions of the Consumer Protection Act, and therefore all provisions of the Terms and Conditions must be treated as being qualified, to the extent necessary, to ensure that the applicable provisions of the Consumer Protection Act are complied with.

E. The Customer must read these Terms and Conditions. The use of this product/service will constitute as agreement to comply with these Terms and Conditions.

F. Please pay special attention to all the clauses. Please note that these Terms and Conditions must be read together with the standard MTN Internet product and service Terms and Conditions.

Terms and conditions:

  1. Introduction
    1.1 MTN new PayAsYouGo customers who purchase a new dual SIM or locked device on a “new” MTN SIM and load a cumulative data bundle worth R10 (Ten rand) or more every month to unlock a FREE Data and Social Bundles
    1.2 The MTN Locked Device Promotion is available from 5th October 2020 to 31 December 2020 or until discontinued or amended by MTN.
    1.3 MTN may, in its sole and absolute discretion, amend or withdraw this promotion with notice. Customers must visit www.mtn.co.za regularly for notices, updates and/or changes to services.
    1.4 Customers who purchase locked devices and spend R10 (Ten Rand) on any data bundle (can be cumulative) every month will receive FREE additional Data and Social Bundles as per promotional period, validity and device prices below:
    1.4.1 Locked Value Add: Below R999
    1.4.1.1 500MB YouTube x 3 months;
    1.4.1.2 500MB WhatsApp x 3 months;
    1.4.1.3 500MB Data x 12 months; and
    1.4.1.4 7 days/weekly validity.
    1.4.2 Locked Value Add: between R1000 – R1999
    1.4.2.1 1GB YouTube x 3 months;
    1.4.2.2 1GB WhatsApp x 3 months;
    1.4.2.3 1GB Data x 12 months; and
    1.4.2.4 7 days/weekly validity.
    1.4.3 Locked Value Add: above R2000
    1.4.3.1 1GB YouTube x 6 months;
    1.4.3.2 1GB WhatsApp x 6 months;
    1.4.3.3 2GB Data x 12 months; and
    1.4.3.4 7 days/weekly validity.
    1.5 The Customers must successfully activate the cell phone number, in terms of the Regulation of Interception of Communications and Provision of Communication-related Information Act 70 of 2002 as amended and any regulations thereto (“RICA”). RICA may be done at any selected MTN Stores or Retailers.
  2. MTN Locked Device Promotion Terms and Conditions
    2.1 Please refer to the table below for a list of dual SIM Locked Devices and Data allocation:

     

    Device YouTube Data allocation (Valid 7 Days) WhatsApp Data allocation (Valid 7 Days)  Data
    Validity
    Hisense Infinity U963 (LTE)
    Mobicel Rio (3G)
    MTN Smart T (3G)
    Tecno AC12 (3G)
    500MB X3 months 500MB X3 months 500MB X12 months 7 days/ weekly
    Hisense Infinity U40 Lite (LTE)
    Hurricane ExplorerT10 (LTE)
    Nokia C1 (3G)
    Samsung Galaxy A2 Core (LTE)
    Samsung Galaxy A3 Core (LTE)
    Tecno AC60(LTE)
    1GB X3 months 1GB X3 months 1GB X12 months 7 days/ weekly
    Samsung Galaxy J4 Core (LTE)
    Tecno Spark 5 Air (LTE)
    1GB X6 months 1GB X6 months 2GB X12 months

    2.2 The list of devices on 2.1 consists of a dual SIM device with 2 ports.
    2.2.1 Port 1 will be locked on the MTN network and can only use MTN SIMs.
    2.2.2 Port 2 can be used for other network SIMs.
    2.2.3 MTN reserves the right to downgrade technology on the second SIM slot depending on the technology of the primary SIM.
    2.3 The promotion is to be awarded when a customer buys a specific Locked device(s) with a “new” MTN SIM and buys any data bundle of R10 or more (can be cumulative).
    2.4.1. A device purchase of below R999 will unlock a social bundle of 500MB YouTube and 500MB WhatsApp every month for 3 months, and additional 500MB data bundle each month for 12 months of the customer’s life cycle on the network valid to use for a period of 7 days.
    2.4.2. A device purchase between R1000 and below R1 999 will unlock a social bundle of 1GB of YouTube and 1GB WhatsApp every month for 3 months, and additional 1GB data bundle each month for 12 months of the customer’s life cycle on the network valid to use for a period of 7 days.
    2.4.3. A device purchase of above R2000 will unlock a social bundle of 1GB of YouTube and 1GB WhatsApp every month for 63 months, and additional 2GB data bundle each month for 12 months of the customer’s life cycle on the network valid to use for a period of 7 days
    2.5 The provisioning of the FREE inclusive data value will take up to 24 hours to be activated.
    2.6 Customers will need to download the WhatsApp application from device app stores, such as; Google Play, KaiOS Apps store or the new Huawei App Gallery to access the WhatsApp application.
    2.7 WhatsApp voice and video calls are prohibited on the WhatsApp bundle.
    2.8 The FREE promotional Data and Social Bundles will all have a 7 day/weekly validity. The customer can only receive the offer once per number (new MTN PayAsYouGo SIM).
    2.9 The FREE promo inclusive data value will always deplete 1st before any purchased inclusive data value. Once the FREE inclusive data value has been depleted, customers will be charged an Out of Bundle Rate (Base Priceplan Data Rate) from their Airtime or it will deplete their data bundle (if one is loaded).
    2.9 Customers will only receive the device value add and not the SIM value adds.
    2.10 Customers who purchase a Bundle Bonanza SIM card with the promotion will not get the SIM benefit because a customer is eligible to get one value add.

  3. Terms of Use
    MTN reserves the right, in its sole and absolute discretion, to terminate or suspend the customers from using this product or the network services where MTN suspects abuse of its network, the service, any of its services, fraud, criminal activity or where the customer’s use of the service is placing an unreasonable constraint on the MTN network which may impact the experience of other MTN Customers.