1. How do I choose the right size women’s boots?

Finding your perfect pair of boots should feel as good as wearing them — and we’re here to make it easy, fun and totally fuss-free! 1. First things first: grab a piece of paper, trace your foot and measure from your heel to your longest toe. 2. Then, check out our size guide to see where you land. It’s designed with our unique fits in mind, so you’ll know exactly what to pick. Pro tip: Love a chunky sock moment? Go for a size up for extra wiggle room. Prefer a sleek, snug feel? Stick to your usual. With our easy-peasy returns and exchanges, you can shop boldly knowing we’ve got your back (and your feet).

2. What are the most popular styles of women’s boots?

1. Ankle Boots: Classic, cute, and oh-so-versatile. Dress them up with a flowy dress or keep it casual with your go-to jeans. Ankle boots are those reliable BFFs you can wear anywhere, any time. 2. Chelsea Boots: Sleek, stylish, and made for on-the-go days. With their easy slip-on design and clean lines, Chelsea boots are a firm fave for busy mornings and weekend adventures. 3. Lace-Up Boots: Think bold, edgy, and a little bit rebellious. Perfect for adding some attitude to your everyday look — whether you’re stomping through town or dancing at a festival. 4. Knee-High & Over-the-Knee Boots: Hello, drama! These beauties turn heads and keep legs warm. Pair them with leggings, skirts, or oversized jerseys for that look-at-me moment. 5. Faux Fur-Lined Boots: Snuggly, cosy and just what your feet ordered on chilly days. It’s like wrapping your toes in a warm hug! No matter your vibe — glam, casual, comfy or bold — we’ve got a boot that’ll match your mood and your wardrobe. The best part? At Ackermans, you don’t have to choose between style and comfort. You get both, with a price tag that’ll make you smile.

3. Are certain boot styles better for wide or narrow feet?

Oh yes — just like jeans or sunnies, some boot styles are a better match for different foot shapes, and we’re here to help you find your perfect pair. Because comfy feet = happy you! 1. For wide feet:Look out for styles with a relaxed fit, stretchy panels, or lace-up designs you can adjust to suit you. Ankle boots with side zips or elastic gussets are absolute stars for giving a little extra wiggle room without sacrificing style. And our lace-up boots? Total game-changers — you can loosen them up or cinch them in to get that made-for-you feel. 2. For narrow feet:If your feet are on the slimmer side, you’ll love boots with a more structured, snug fit. Chelsea boots with elastic sides hold your feet comfortably in place, while sock boots (with their soft, stretchy uppers) hug your feet and ankles like a dream.

4. How should boots fit around the ankle and calf?

Here’s the lowdown: 1. Around the ankle:Your boots should feel secure but never squishy. They should gently hug your ankle without pinching or leaving marks. If you can slip a finger between your ankle and the boot comfortably — you’re golden! Chelsea boots and lace-ups are fab for adjusting that ankle fit if you need a little more or less room. 2. Around the calf:This depends on the boot style and your vibe. Knee-high and over-the-knee boots should feel snug enough to stay up without sliding down, but roomy enough for you to tuck in skinny jeans or leggings (or rock them bare-legged when you’re feeling bold!). If they’re leaving imprints or feel too tight when you move — it’s a no from us. Pro tip:Some boots come with stretchy panels, adjustable buckles, or lace-up backs — perfect for giving you that just-right fit whether your calves are curvy, slim, or somewhere in between.

5. Can I wear my custom insoles with these boots?

You bet you can! Your feet deserve all the TLC they can get, and if your custom insoles make every step feel like a cloud — we’re 100% here for it. Ankle boots, lace-ups and certain Chelsea styles are especially great for this because they tend to have a little extra room inside for comfy adjustments. Pro tip:If you’re planning to pop in those insoles, you might want to go up half a size (or one full size if your insoles are extra thick and plush) — just to keep everything feeling roomy and fabulous.

6. What boot styles are trending this season?

This season’s trends are bold, comfy, and full of personality. Here’s what’s hot and happening: 1. Moto Boots:Think buckles, chunky soles, and loads of attitude. These edgy boots are perfect for toughening up a cute floral dress or pairing with jeans for that effortlessly cool look. 2. Slouchy Boots:Relaxed, laid-back, and super stylish. These are the boots you throw on when you want to look like you didn’t try too hard (but still look amazing). 3. Burgundy Boots:Rich, deep, and totally gorgeous. This colour’s everywhere right now — and it’s such an easy way to add a pop of something special to your neutrals. 4. Over-the-Knee Boots:Yes, please! Dramatic, sassy and made to turn heads. Perfect with mini skirts, long coats, or even leggings for those “I’ve arrived” moments. 5. Animal Print Boots:Because who doesn’t love a little wild side? Leopard, snake, or croc textures are strutting back in — and we’re here for it. At Ackermans, we’re all about making the latest trends easy to wear and easy to love.

7. Do boots go out of style quickly?

Oh, honey — boots are timeless! Some styles, like ankle boots, Chelsea boots, and classic knee-highs, never go out of fashion — they just get little updates with new colours, textures or details each season. And the best part? You can dress them up, dress them down, and wear them year after year without missing a beat. Even those “trendy” styles like slouchy boots or moto boots tend to swing back into the spotlight every few seasons. So, if you love them now, chances are you’ll be pulling them out again when the mood hits. Fashion fades, but fabulous boots? Those are forever.

8. How do I keep my feet from overheating in boots?

1. Pick breathable fabrics:When it’s warmer out, go for boots with soft lining or lightweight materials. Styles like ankle boots and Chelseas tend to be a little breezier too. 2. Choose the right socks:Trust us — your sock choice is a game-changer! Choose thin, moisture-wicking socks (yes, those exist!) to keep sweat away and let your feet breathe. 3. Switch it up:If you’re on your feet all day, kick off your boots whenever you can — even if it’s just for a minute at your desk or while you’re relaxing at home. Little breathers make a big difference. 4. Spritz & freshen:A quick foot spray or sprinkle of talc powder inside your boots can help absorb moisture and keep things smelling fresh.

9. What is your return policy for women's boots?

If your boots aren’t the perfect fit (or just aren’t what you expected), you can return them within 30 days of purchase, as long as they’re unworn, in their original packaging, and with your till slip or online order confirmation. Bought them online?You can return your boots at any Ackermans store nationwide — easy as that! No long forms or tricky processes. Just pop in, and our friendly team will help you out. Need a size swap?We’ll gladly exchange them if we have your size in stock. If not, we’ll sort out a return for you. Because at Ackermans, we’ve always got your back (and your feet!) — it’s all part of making sure you shop with confidence and a big smile.

10. What if my boots arrive damaged or defective?

If your boots arrive with a flaw, a scuff, or anything less than perfect, bring them straight back to us. You can pop into any Ackermans store nationwide with your till slip or online order confirmation and we’ll happily exchange them for a fresh pair or sort out a refund for you. Ordered online?No stress — you can still take them to your nearest store for a quick, friendly fix. Our team’s always ready to help, because you deserve boots that look as good as you feel wearing them.