How do I determine my size in women's clothing?

The best way to find your perfect fit is to take three quick measurements at home: Bust – around the fullest part of your chest Waist – your natural waistline, just above your belly button Hips – around the widest part of your hips and bum Once you’ve got your numbers, you can use our size guide (you’ll find it on each product page) to see which size will work best for you. Our sizes are made with South African women in mind - so they’re designed to fit real bodies, with real curves.

Should I size up or down if I’m between sizes?

If you find yourself between two sizes, here’s a simple way to decide: If you like a bit more breathing room - especially around your bust, tummy or hips, go for the bigger size. It’ll give you a more relaxed, easy fit that still looks great. On the other hand, if you prefer a more fitted feel and don’t mind things a little snug, you can size down - just make sure it’s still comfy when you move. Some fabrics stretch a little, and some styles are meant to fit looser, so it’s also worth checking the product details when you’re shopping online.

Can I find clothing that fits my body shape?

At Ackermans, we know that every woman’s body is unique,—and that’s something to celebrate, not stress about. That’s why our women’s clothing, especially our jeans, is designed to fit real South African bodies, with sizes that go all the way up to size 50. Whether you’re curvier at the hips, fuller in the tummy, smaller up top, or anything in between, we’ve got styles that are made to work with your shape, not against it. From high-waisted jeans that stay put (no more pulling up!) to dresses that gently follow your curves, and relaxed tops that fall just right, everything is designed to help you feel confident, comfortable, and like yourself.

What are common materials used in women’s clothing?

At Ackermans, we use a mix of materials in our women’s clothing, chosen for comfort, fit, and how they hold up in everyday life. Some of the most common ones you’ll see are: Cotton – Soft, breathable, and perfect for everyday wear. Great for T-shirts, casual tops, and underwear. Polyester – Strong, long-lasting and low-maintenance. Often blended with other fabrics to help clothes keep their shape and reduce wrinkling. Viscose (or rayon) – Light and flowy, with a silky feel. You’ll often find this in dresses and blouses that drape beautifully. Elastane (also called spandex) – Adds stretch. It’s usually mixed into jeans, leggings, and fitted tops so they move with you and keep their shape. Denim – A cotton-based fabric that’s made tougher for jeans. Ours often has a bit of stretch added in for comfort. You’ll usually find a fabric breakdown on the tag or in the product details online - so if you’re looking for something cool for summer, or warm and cosy for winter, that info helps a lot.

Are items machine washable or dry-clean only?

Most of our women’s clothing at Ackermans are machine washable. That said, every item is a little different depending on the fabric and style. That’s why we include a detailed wash care guide on every product display page online, so you’ll always know exactly how to look after your clothes before you buy. It’s usually as easy as cold wash, line dry, done. Because we believe great style shouldn’t come with complicated instructions.

What wardrobe basics should every woman have?

Here are a few essentials we think every woman should have: A great pair of jeans – Whether it's high-rise skinny, straight leg, or something with stretch, find the fit that makes you feel good. Our jeans go up to size 50, so every shape is covered. Basic tees and vests – For layering, lounging or running errands. Black, white, and one bold colour are a good start. A comfortable everyday bra – Because when your bra fits well, everything else sits better too. Leggings or joggers – For off-duty days when comfort is the priority, but you still want to look put-together. A go-to dress – Something that works for work, a last-minute lunch, or just when you want to feel a little extra. A versatile jacket or cardigan – Easy to throw over any outfit when the weather turns or you want to add some shape. Flat shoes or sneakers that go with everything – Style meets practicality, you can walk all day in them and still look great. At Ackermans, we’ve made sure you can build your basics without breaking the bank, so you can mix, match and make it your own, every day.

Can I return clothing if it doesn’t fit?

Yes, you can, because we know that sometimes the fit just isn’t quite right, and that’s okay. If you try something on at home and it doesn’t fit the way you’d hoped, you’re welcome to return it within 30 days of purchase. Just make sure the item is unworn, with the original tags still on, and that you bring along your till slip or proof of purchase. You can return or exchange your item at any Ackermans store nationwide.

Are size guides reliable?

At Ackermans our guides are based on measurements from everyday South African women, tested on different body shapes and sizes. So, when you check the guide, you’re getting advice that’s meant to fit you, not just a generic idea of size. We also give you handy tips on how to measure yourself and when it might be better to size up or down, because fit isn’t one-size-fits-all.

Are clothes frequently discounted?

Yes, they are! At Ackermans, we believe looking good shouldn’t cost a fortune, so you’ll find frequent deals, seasonal savings, and everyday low prices across our women’s clothing range. Whether it’s markdowns on fashion favourites, limited-time promos, or multi-buy offers on basics, there’s always something worth grabbing, without breaking your budget. We also drop fresh styles regularly, so you can shop the latest looks and still catch a good deal.

Can I track my online order?

Yes, you can! The moment your online order leaves our hands, we’ll send you a tracking link so you can follow its journey every step of the way, right to your door. Once your order’s on the move, you’ll get an SMS or email with all the tracking info you need. Just click the link, and you’ll see where your parcel is and when it’s expected to arrive. Simple, stress-free, and no guessing games. And if you ever have questions along the way, our customer service team is ready to help, whether your order’s on the road, delayed, or you just want a quick update.