1. How do I get the correct size school shoes?

Getting it right starts with a good fit-and at Ackermans, we keep it easy. Measure your child's foot length from heel to tip (best done at the end of the day when feet are at their largest), and check against our shoe size chart online or in store. A proper fit guarantees comfort from the first day of school through the final, with space to grow but not slipping or squeezing. We stock an extensive assortment of sizes for developing feet - because each step matters.

2. Do school shoes need to fit tightly or with growing space?

A school shoe should be properly fitted - not too loose or too tight. At Ackermans, we recommend finding a pair that hugs the heel and midfoot tightly, with a small gap at the toes. A bit of growth room comes in handy, but too much will only lead to blisters and frustration. Our fit-first approach ensures your child feels comfortable, confident, and ready for school.

3. How often should children's feet be measured?

Children's feet grow quickly- especially in their school years. That's why we recommend checking their feet every 6 to 12 months. We have fitters available at store level at Ackermans, so you can remain one step ahead of unexpected growth spurts. Regular checks prevent suddenly-too-tight shoes and discomfort.

4. Do leather school shoes last longer?

Yes, leather is a best option for durability, which is why Ackermans offers school shoes made from genuine or top-quality synthetic leather. Leather forms to the foot over time, giving comfort and long-term value that busy families can count on.

5. Are there any differences between boys' and girls' styles?

Yes, there are a couple of styles differently between boys' and girls' school shoes at Ackermans - but structurally, much of our styles are unisex in terms of comfort and support. Boys' styles have more broad shapes with lace-up or Velcro adjustment, and girls' styles have narrower fits or buckle trim. But we focus on what's most important: supportive, long-lasting shoes that meet school standards - so your child can choose what's best for them.

6. Can school shoes lead to foot trouble?

If school shoes are ill-fitting or poorly supported, they can lead to blisters, arch strain, or even long-term discomfort. It's why we're interested in well-designed shoes at Ackermans, with supportive soles, secure fastening, and cushioned interiors. A well-fitting school shoe encourages good foot development - something we take seriously.

7. Do shoes offer arch support?

Yes, many of our school shoes include contoured footbeds and built-in arch support for all-day comfort. Proper support matters for growing feet, helping to reduce fatigue and support posture throughout the school day. You’ll find arch-supporting designs in both our lace-up and Velcro styles.

8. Do they prevent odours or bacteria buildup?

We understand kids get active - that's why some of our shoes boast breathable linings and wicking fabrics to keep feet dry and away from sweat. Some even come with removeable insoles that can be dried or replaced, avoiding odour and bacteria buildup after hectic school days.

9. Do school shoes come online with size guarantee?

Yes! At Ackermans, you can shop school shoes online confidently and conveniently. Our product details and detailed size guides lead you to an appropriate selection, and if the fitting isn't as intended, we offer hassle-free in-store exchanges. It's just one more way we make school shoe shopping easy for busy parents.

10. Can school shoes be returned or exchanged?

We understand that sometimes the fit just isn’t quite right. That’s why Ackermans offers hassle-free returns on most school wear within 30 days of purchase. If you have your till slip, you can return the item within 30 days for a cash refund. If the slip is no longer available, we’ll still gladly assist with an exchange or gift card within the 30-day warranty period. Should you ever be unsure, our friendly staff is always available to help.