Account Card

Get the card, GET EVEN MORE FOR LESS, Now!

 

RSA, Namibia, Botswana & Swaziland

THE BENEFITS OF HAVING AN ACKERMANS ACCOUNT CARD:

 

CONVENIENT:

You can use your card at Ackermans, Shoe City, Refinery, Dunns and John Craig stores. Please note: Your card can only be used in the country where it was issued.

 

ADDITIONAL CARDS:

Supplementary cards available for family members.

 
 

EASY TO MANAGE:

Purchases are automatically billed to your account.

 

We’ve got you covered:

Account holders are entitled to a hardship benefit in the event of your death, retrenchment or temporary disability. (Ts & Cs apply.)

 
 

Credit limit increase:

Applying for a limit increase is quick and easy via USSD.
Dial 120*27587# and select option 1.
Cellular rates apply.

 

REWARDS

Earn activation Stars and get up to R40 cash-back vouchers with A.Rewards if you spend R675 or more on your card in the term. (Ts & Cs apply.)

Read more
 
 

Funeral Assistance:

Ackermans Account holders and their dependents get 15% discount from AVBOB.

Read more
 
 

It’s quick and easy to apply:

 

SMS your first name*surname*RSA ID number*gross monthly income to 34413. SMS costs R2.

View disclaimer
 

IN-STORE at any till point.

 
 

ONLINE

Apply now
 
 

What do I need to apply?

 

SA ID book

 

Cellphone number

 
 

Proof of income

(Your latest 3 months’ payslips or bank statements)

 
 

At the time of application or thereafter, please hand in your latest 3 months’ payslips or bank statements at a store near you. Alternatively email it to confirm@tenacityinc.co.za or fax it to 021 928 1112 (RSA customers only).

If you applied at the till or via SMS, a Call Centre agent will call you to process your Ackermans Account card application. Please have the following information ready:

  • Rand value of your income and expenses.
  • Permission from your spouse to apply (if you are married in community of property).
  • Contact details of 2 people not living with you.
  • Name and contact number of the company you work for.
  • If you have missed our call within 48 hours, please contact us on 0860 00 032 to continue with your application.

If you applied by completing an application form in-store or on our website, you will receive an SMS with the outcome.

 

How do I pay my account?

Now you can make payments in-store, via debit order, on the Internet or at any Nedbank, FNB and Standard Bank branch!

Banking Details

  • Bank: Nedbank
  • Account Name: Tenacity Financial Services
  • Account Number: 1452066752
  • Branch Code: 145209 (Cape Town Corporate)
  • Account Type: Current
  • Reference: Your 16-digit Ackermans Account card Number
  • Bank: Standard Bank
  • Account Name: Tenacity Financial Services
  • Account Number: 070336342
  • Branch Code: 020909 (Corporate)
  • Account Type: Current
  • Reference: Your 16-digit Ackermans Account card Number
  • Bank: FNB
  • Account Name: Tenacity Financial Services
  • Account Number: 62107452154
  • Branch Code: 2550005 (Corporate)
  • Account Type: Current
  • Reference: Your 16-digit Ackermans Account card Number

If you would like to pay via debit order, please contact us on 0860 900 100. Alternatively email us on customerservice@tenacityinc.co.za.

Please note: Botswana and Swaziland cardholders can only pay in-store.

MANAGE YOUR ACCOUNT

Dial *120*27587# (have your card number at hand).

Choose the appropriate option:

  1. Limit increase
  2. Balance enquiry

Alternatively, SMS your Ackermans Account card number to 45090 and you’ll get an immediate response with your available credit, credit limit, current balance and total payment due. Cellular rates apply.

Please note: This service is only available in SA.

If you are unable to pay your monthly instalment, please notify us immediately. Call Card Collections on 0860 992 222 (RSA) or +27 (0)21 928 1080 (International) and we’ll assist you in making arrangements to resolve the issue.

Email customerservice@tenacityinc.co.za with your Ackermans Account card number and request to receive your statements via email or SMS your account number and email address to 31457. SMS costs R1.50. Available in SA only.

Want more info?

 

Call Centre: 0860 900 100
Call Centre (International): +27 (0)21 928 1040

 

If your card is stolen, simply call our Call Centre on 0860 900 100 (RSA) or +27 (0)21 928 1040 (International) as soon as possible to have your card stopped immediately. Then you can visit an Ackermans store to get a new card.

 
 
 

By providing us with your ID number you give Tenacity permission to access your Credit Bureau information in order to process your application. Ts & Cs are applicable. The National Credit Act requires the credit provider to validate a consumers monthly income in the form of their latest 3 months’ payslips or the last 3 months’ bank statements. The credit provider is unable to process your application without this documentation. NCRCP 1638. SMS applications valid for SA citizens only.

Tenacity Financial Services (Pty) Ltd is an authorised credit & financial services provider. NCRCP 1638. FSP 46804

VIEW Ts & Cs