You can use your card at Ackermans, Shoe City, Refinery, Dunns and John Craig stores. Please note: Your card can only be used in the country where it was issued.
Supplementary cards available for up to 5 family members.
Purchases are automatically billed to your account and will reflect on your monthly statement.
Account holders are entitled to a hardship benefit in the event of your death, retrenchment or temporary disability. Ts & Cs apply. For more information, call +27 (0) 928 1040.
Applying for a limit increase is quick and easy via USSD.
Dial 120*27587# and select option 1.
Cellular rates apply.
SMS your first name*surname*RSA ID number*gross monthly income to 34413. SMS costs R2. Ts & Cs apply.
SA ID book
Proof of income
(Your latest 3 months’ payslips or bank statements)
At the time of application or thereafter, please hand in your latest 3 months’ payslips or bank statements at a store near you. Alternatively email it to firstname.lastname@example.org or fax it to 021 928 1112 (RSA customers only).
If you applied at the till or via SMS, a Call Centre agent will call you to process your Ackermans Account Card application. Please have the following information ready:
If you applied by completing an application form in-store or on our website, you will receive an SMS with the outcome.
Now you can make payments in-store, via debit order, on the Internet or at any Nedbank, FNB and Standard Bank branch!
If you would like to pay via debit order, please contact us on 0860 900 100 (SA) or +27 (0)21 928 1040 (NAM). Alternatively email us on email@example.com.
Please note: Swaziland cardholders can only pay in-store.
Dial *120*27587# (have your card number at hand).
Cellular rates apply.
Choose the appropriate options:
Alternatively, SMS your Ackermans Account Card number to 45090 and you’ll get an immediate response with your available credit, credit limit, current balance and total payment due. R1 per SMS.
Please note: This service is only available in SA.
To change your statement delivery channel to email or mobile, email us on firstname.lastname@example.org. Alternatively, SMS your account number and email address to 31457 if you wish to receive email statements or SMS your account number, the word "mobile" and your cell number to 31457. SMS cost R1.50 and is only available in SA.
If you are unable to pay your monthly instalment, please notify us immediately. Call Card Collections on 0860 992 222 (RSA) or +27 (0)21 928 1080 (International) and we’ll assist you in making arrangements to resolve the issue.
Call Centre (RSA): 0860 900 100
Call Centre (International): +27 (0)21 928 1040
If your card is stolen, simply call our Call Centre on 0860 900 100 (RSA) or +27 (0)21 928 1040 (International) as soon as possible to have your card stopped immediately. Then you can visit an Ackermans store to get a new card.