With Ackermans, it’s easy and convenient to apply for and buy on credit!
Add another cardholder to your account, so both of you can buy on credit! Complete a Supplementary Card application in-store.
Now you can make payments in-store, via debit order, on the Internet or at any Nedbank and Standard Bank branch! Please note: Botswanian cardholders can only pay in-store.
Plus, you can check your account balance or apply for a credit increase on your phone! Here’s how:
Alternatively, SMS your card number to 45090 and you’ll get an immediate response with your available credit, credit limit, balance and total payment due. Cellular rates apply.
Please note: This service is only available to SA customers.
A. Simply call Customer Care on 0860 900 100 (RSA) or +27 (0) 21 928 1040 (NAM) as soon as possible to have your card stopped immediately. Then you can visit an Ackermans store to get a new card.Q. Can a family member make a purchase using my Ackermans Card?
A. No, because your Ackermans Card is like a credit card and purchases made on it will require your personal signature. You can, however, apply for a Supplementary Card, which shares your account and limit.Q. How do I pay my account via the Internet?
A. You can make an EFT payment to Tenacity Financial Services. You will need to load a new beneficiary with the following details:Bank: Nedbank
If you can’t make your monthly payment, please let us know immediately. Call Card Collections on 0860 992 222 (RSA) or +27 (0) 21 928 1080 (NAM) and we can help to make arrangements to address the issue.How often can I apply for a credit limit increase?
Customers can apply every 6 months for a credit limit increases.How can I get my statements via email?
Email your account details to email@example.com and request to send your statements via email.