Card

Apply for your ackermans card today!

  • Simply SMS your First Name*Surname*RSA ID Number*Gross Monthly Income* to 34413 for shopping CREDIT.
  • By providing us with your ID number you give Tenacity permission to access your Credit Bureau information in order to process your application.
  • Ts & Cs for the Ackermans Card are applicable and available here.
  • NCRCP 1638. R2 per SMS.
  • SMS applications valid for SA citizens only.
  • Visit our website to Submit your application here.
  • By providing us with your ID number you give Tenacity permission to access your Credit Bureau information in order to process your application.
  • Ts & Cs for the Ackermans Card are applicable and available here.
  • Online applications are valid for South African, Namibian and Botswana citizens.
  • Visit us in-store to complete an application form and one of our helpful cashiers will process it for you.
  • By providing us with your ID number you give Tenacity permission to access your Credit Bureau information in order to process your application.
  • In-store applications are valid for South African and Namibian citizens.

With Ackermans, it’s easy and convenient to apply for and buy on credit!

Need to share your account with a family member?

Add another cardholder to your account, so both of you can buy on credit! Complete a Supplementary Card application in-store.

How to pay it your way

Now you can make payments in-store, via debit order, on the Internet or at any Nedbank and Standard Bank branch! Please note: Botswanian cardholders can only pay in-store.

More convenience - for less

  • Use your card at any Ackermans or any store with the A-Plus sign! Please note: if you are a Botswanian cardholder you can use your card at Ackermans branches in Botswana only.
  • Included in your account is a hardship benefit in the event of your death, retrenchment or temporary disability. Ts & Cs apply. For more information, call Tenacity on 0860 900 100 or (International) +27 (0) 21 928 1040.
  • Receive a detailed monthly statement.

Plus, you can check your account balance or apply for a credit increase on your phone! Here’s how:

  1. Dial *120*27587# with your card number handy.
  2. Choose 1) limit increase or 2) balance enquiry.

Alternatively, SMS your card number to 45090 and you’ll get an immediate response with your available credit, credit limit, balance and total payment due. Cellular rates apply.

Please note: This service is only available to SA customers.

FAQs ANSWERED

Q. What happens if my card gets stolen or lost?

A. Simply call Customer Care on 0860 900 100 (RSA) or +27 (0) 21 928 1040 (NAM) as soon as possible to have your card stopped immediately. Then you can visit an Ackermans store to get a new card.

Q. Can a family member make a purchase using my Ackermans Card?

A. No, because your Ackermans Card is like a credit card and purchases made on it will require your personal signature. You can, however, apply for a Supplementary Card, which shares your account and limit.

Q. How do I pay my account via the Internet?

A. You can make an EFT payment to Tenacity Financial Services. You will need to load a new beneficiary with the following details:

Bank: Nedbank
Account Name: Tenacity Financial Services
Account Number: 1452066752
Branch Code:145209 (Cape Town Corporate)
Account Type: Current
Reference: Your Ackermans account number or Ackermans Card number.
*Only available to South African and Namibian customers.
What do I do if I can’t pay my A-Plus account?

If you can’t make your monthly payment, please let us know immediately. Call Card Collections on 0860 992 222 (RSA) or +27 (0) 21 928 1080 (NAM) and we can help to make arrangements to address the issue.

How often can I apply for a credit limit increase?

Customers can apply every 6 months for a credit limit increases.

How can I get my statements via email?

Email your account details to customerservice@tenacityinc.co.za and request to send your statements via email.